Chariti Gent

DiSC Expert | Trust-Building Consultant | Team Communications Specialist

Workplace Communication

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When I Fail, It’s Personal. How About You?

The playwright Samuel Beckett once said, "Ever tried. Ever failed. No matter. Try again. Fail again. Fail better." If we didn't give ourselves permission to fail, then we'd never learn what we needed to learn in order to eventually succeed. In order for people to fail better, we need leaders and managers who can appreciate how people fail. Otherwise, ‘innovation’ will remain a buzzword. But not everyone experiences failure in the same way. More importantly, if you polled a hundred people …

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Communicating Effectively: 4 Questions to Make Sure You’re Doing It Right with Clients

Every style (a la DiSC) has different professional priorities that drive it (see my blog post about that for more info about the styles and their priorities); the way in which every style communicates is different as a result. Learning what those differences are--and how they manifest so that you can use that information to serve your relationship positively--goes a long way toward establishing more effective communication and, therefore, a richer and enhanced relationship.  Once you identify …

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3 Ways to Effectively Write an Email to an i-Style!

When writing an email to an i-style team member so they’ll actually read it and (hopefully) take your message under serious advisement, here’s what’s important to remember.   Capture Their Attention With a Compelling Subject Line   i-style individuals are incredibly high energy, with excitement and a zest for EVERYTHING life has to offer. Because they tend to be very busy individuals with full schedules and LOTS happening at any one time, your email must stand out in order …

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DiSC: Write an Email so a D-Style Will Read It

When you write an email to a D-style (a la DiSC), be sure to do the following: Make your email direct, straightforward, bottomline. Bullet-points and numbered lists are preferred. Never mind the pleasantries, just express your point. Needless words are that. Don’t use ‘em. Provide the big picture; details can be excluded (unless formerly requested).   Here’s an example of what NOT to do when writing an email to your D-style colleagues:   Well Hello, …

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Everything DiSC: A Decoder for Your Workplace Priorities

One of the things I find most fascinating about the Everything DiSC model is that it works like a decoder for understanding one's workplace priorities. Each DiSC style has a different set of priorities. Once you know what each style's priorities are, the picture regarding why people do what they do at work becomes a lot...clearer. Communication becomes a lot easier. And relationships become a lot stronger. Here's a quick overview of the four styles and their priorities in they workplace, per …

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