Chariti Gent

DiSC Expert | Trust-Building Consultant | Team Communications Specialist

DISC

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Three Ways to Handle D-Style Bullies at Work

Do you often deal with a bully at work? Perhaps you can relate to this reader, who recently reached out to me over email with this situation: Hi Chariti, One member of my team, a solid D-style, often bullies others at work. They see their bully-style as more of a reward to wear around their neck and something to be proud of, rather than seeing how it makes others not want to work with them. I've provided feedback and they admit to the issue and apologize but continue to act in the same …

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Communicating Effectively: 4 Questions to Make Sure You’re Doing It Right with Clients

Every style (a la DiSC) has different professional priorities that drive it (see my blog post about that for more info about the styles and their priorities); the way in which every style communicates is different as a result. Learning what those differences are--and how they manifest so that you can use that information to serve your relationship positively--goes a long way toward establishing more effective communication and, therefore, a richer and enhanced relationship.  Once you identify …

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3 Ways to Effectively Write an Email to an i-Style!

When writing an email to an i-style team member so they’ll actually read it and (hopefully) take your message under serious advisement, here’s what’s important to remember.   Capture Their Attention With a Compelling Subject Line   i-style individuals are incredibly high energy, with excitement and a zest for EVERYTHING life has to offer. Because they tend to be very busy individuals with full schedules and LOTS happening at any one time, your email must stand out in order …

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DiSC: Write an Email so a D-Style Will Read It

When you write an email to a D-style (a la DiSC), be sure to do the following: Make your email direct, straightforward, bottomline. Bullet-points and numbered lists are preferred. Never mind the pleasantries, just express your point. Needless words are that. Don’t use ‘em. Provide the big picture; details can be excluded (unless formerly requested).   Here’s an example of what NOT to do when writing an email to your D-style colleagues:   Well Hello, …

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Communicating Through Change: Trust, DiSC, + Information Hoarding

Last night, I gave a presentation at the American Family Dream Bank in Madison. It was titled “Effectively Communicating Through Change.” The audience was lively and the interaction rich. I proposed three different ways that my audience, a group of professional Information Technology (IT) Consultants, could effectively communicate with their teams—especially during times of change (when communication is often imperiled!). Here’s what I shared (and what they told me afterward that they found …

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